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Some items are missing from my order, what should I do?Updated 2 months ago

Here are the steps to follow in case of missing products:

  1. If you notice upon delivery that your package has been opened and one or more items are missing, refuse the delivery.

  2. If refusing the delivery is not possible and you notice unusual signs (extra tape, torn or opened package...),
    👉 Send us photos of the package and specify the missing product(s).

  3. If your package was intact but you still notice missing products,
    👉 Contact us and specify the name of the missing product(s).

We will get back to you to find a solution.

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