How do I make a return or exchange ?Updated 2 months ago
š In France, if your purchase doesnāt suit you, you canĀ contact our teamĀ to arrange a return within 30 days of receiving your order.
šĀ In the US, pleaseĀ click hereĀ to create a returnĀ within 30 days after receiving your order.
Before returning your items, please ensure the following conditions are met:
- Product condition: The item must be in perfect condition, with no signs of wear or use, and in its original packaging. This is essential so the item can be restocked and made available to other customers.
- Size try-on: We understand that choosing the right size is crucial. We encourage you to try the item as soon as you receive it. However, extended use beyond an initial try-on may make the return ineligible for a refund.
Once we receive the returned item, we will inspect it to ensure it meets our return policy criteria. If approved, a refund will be processed to the original payment method within 7 to 10 days.
Our team is available for any questions regarding your return.