Flytex logo
Flytex logo

All articles

Shipping and Receiving My Return

I forgot to include the return slip in my package, what should I do?

Feel free to contact us with your email address and order number so we can inform our team about your return.

How do I know if you have received my return package?

You will receive an email with the tracking information for your return package. Feel free to contact us if the delivery of the return seems too delayed.

I still haven't received my refund or exchange

Refund and exchange processing times are usually 7-10 days. This includes a 3-4 days processing time by our team before proceeding with the refund or exchange. If you haven't received your refund or exchange after this time, please contact us with yo