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Delivery of my order

Order delivery

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. Don’t forget to check your SPAM folder. This email will contain a tracking number and a link to our tracking page. Click the link in the ema

My package is delayed, what should I do?

👉 Here are the usual delivery times in France:. 👉 In the US, usual delivery times are :. 👉 The usual delivery times for the rest of the world: 4 - 7 business days. If you still haven’t received your order after these timeframes, please don’t hesit

My package is lost, what should I do?

You can track your package by clicking here. If you notice that the tracking of your package is no longer updated and your package is likely lost, you can contact us with your order number and any other useful details. We will get back to you with an

My package has been returned to the sender, what should I do?

Contact us with your order number and tracking number. We will check the status and find a solution with you.