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Why my order has not been shipped yet?Updated 2 months ago

Here’s everything you need to know about order shipping times:

  • All orders are shipped within 1 business day.
  • On weekends, orders are collected by La Poste on Saturday until noon.
  • For Express orders, all orders are sent at 3 PM on the same day, so if you order before noon, delivery will be within 24 to 48 hours; if you order after noon, delivery will be within 72 hours.
  • No orders are shipped on Sundays or public holidays.

Please don’t hesitate to contact us if your order hasn’t been shipped within these timeframes.

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